Operations for eCommerce & distribution

Scale with
control.

Helping growing businesses build integrated operations for sustainable growth.

We bring all your business information into one system to remove manual work and make growth easier.

01 — The problem

Your business has grown faster than its processes.

Spreadsheets, disconnected tools, stock errors and manual processes start to pile up. Every new channel adds work instead of adding sales.

  • ×Excel everywhere
  • ×Disconnected tools
  • ×Inaccurate stock
  • ×Orders keyed in twice
  • ×Duplicated information
  • ×Frequent errors
  • ×Reliance on specific people
  • ×Little visibility of the business

Businesses don't fail because they sell too much. They fail when their operations can no longer sustain that growth.

We don't just implement software.
We design operations.
Technology adapts to the business.
Not the other way round.
Understand first.
Design second. Implement third.

02 — Services

Three areas. One integrated operation.

Every service starts with an assessment. We never quote before we understand your business.

A

ERP & Operations

We design, implement and optimise your operational backbone to centralise information and automate processes.

You need it if
  • You work with Excel and disconnected tools
  • You have stock problems
  • You duplicate tasks every day
ERP ImplementationOperations DesignProcess Automation
C

Continuous Improvement

We support your business as it evolves, with continuous improvements, new automations and strategic support.

You need it if
  • You have just finished an implementation
  • You already use an ERP and want more from it
  • Your operations must evolve with the business
SupportEvolutionOptimisationInnovation

03 — Methodology · White Lion Operating Framework

Processes first. Technology second.

Phase 01
Assess

Understand the business before proposing a solution.

Includes
Meetings with your teamProcess auditTool analysisBottlenecksBusiness goals
DeliverableOperations Assessment
See the full methodology

04 — Who we work with

eCommerce and distribution businesses whose complexity will grow over the next 12–24 months.

In all honesty
We're probably not the right consultancy for you if…

We work with companies that understand growth is not just about selling more, but about building operations that can sustain it.

  • —You are only looking for the lowest price.
  • —You want a quick implementation without reviewing your processes.
  • —You expect software alone to solve organisational problems.
  • —You are looking for a supplier who simply follows instructions.

05 — How we start

Everything starts with an assessment.

We analyse your operations before proposing anything. You leave with a clear report and a prioritised roadmap, whether or not you continue with us.

Fixed-scope projectsWe never sell hours
No assessment, no quoteUnderstand first
The assessment is creditedAgainst the follow-on project
What an assessment includes
  1. 01Process and tool analysis
  2. 02Meeting with your team
  3. 03Executive report
  4. 04Prioritised roadmap
  5. 05Recommendations
  6. 06Project quote, where relevant
See the three assessments

Grow without multiplying manual work.

Tell us how you work today and where you want to grow. We'll reply within 48 working hours to schedule the assessment.

Where do you sell today?