C.1
Support
A team that knows your operations and responds when something doesn't work.
- Issue resolution
- Team support
- Regular reviews
Service C · Continuous Improvement
Operations that always keep pace with the business.
We support your business as it evolves through continuous improvements, new automations and strategic support. It starts when a project ends and doesn't stop.
01 — When you need it
If you recognise any of these situations.
- →You have just finished an implementation
- →You already use an ERP and feel you're not getting the most from it
- →Your business changes faster than your system
- →You need someone who knows your operations when something breaks
- →You want to keep automating without opening a project every time
02 — What's included
Understand first. Design second. Implement third.
C.2
Evolution
The system grows with the business: new processes, channels or sites.
- New modules
- Functional adaptations
- Version upgrades
C.3
Optimisation
We review real usage data to remove inefficiencies.
- Regular audits
- New automations
- Process improvement
C.4
Innovation
We bring in what adds real value to your operations, when it does.
- Management dashboards
- AI use cases
- New integrations
03 — How we work
The phases of the method that apply to this service.
01
Assess
Understand the business before proposing a solution.
02
Design
Create an architecture that is ready for growth.
03
Build
Build the new way of working.
04
Connect
Remove information silos.
05
Optimize
Remove inefficiencies.
06
Scale
Prepare the next level of growth.
04 — What changes
The outcome.
A system that doesn't become obsolete
Constant improvements, without new projects
Support from a team that knows your business
A long-term relationship
05 — What people ask us
Is it mandatory after a project?
Yes. A business system without maintenance degrades over time. That's why we include Continuous Improvement in all our projects.
Can you work on an ERP implemented by another provider?
Yes. We start with a Performance Audit to understand the state of the system and propose an improvement plan.
How is the work organised?
With a monthly fee and a quarterly evolution plan agreed with you. Larger projects are quoted separately, as fixed-scope projects.
Case studies with this service
From fragmented operations to a connected flow in OdooRead the case studySituations where we apply this service
Entry offer
Start with a Performance Audit.
We audit your current ERP to find what isn't being used, what happens outside the system and what can be automated. The fee is credited against the follow-on project.
Request Performance AuditWhat we analyse
- Modules in use and configuration
- Processes still outside the ERP
- Existing integrations and errors
- Performance and customisations
- Reporting and management visibility